Quite let down with AA. Throughout my travel to NORFOLK from ALBUQUERQUE this time about on Armed service Orders – too many problems occurred which i just can’t forget and ponder why some insurance policies exist as they do. Starting off off, my baggage was not tagged the right way coming out of Albuquerque and did not make the transfer link in DFW to ORF – 8 hour hold off with bags getting to me, which had my uniforms for the following day. Certainly I received my uniform in time, but only authorized for ~4 hrs of sleep ahead of reporting for duty right after I drove to airport to obtain the bag. Let alone my DoD ID has become not in the process to allow for TSA pre-Check out…both of these conditions are certainly not a big offer and I can easily forget these items without needing to generate a remark…the return excursion back to ABQ is my rationale. On my return journey, my system was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little more than 1 hour leading to me to possess a couple of 15 moment window for my link flight in CHARLOTTE to PHOENIX. After i noticed this limited window, I made an effort to operate with The shopper service clerk with the gate in NORFOLK to possess a little something finished (i.e. notify gate in CHARLOTTE that somebody on Armed forces ORDERS may be a very little late and to hold gate to permit transfer – might have solved what's about to happen)…given that 15 minutes was in a few “thirty minute window” allowance for nearly anything to generally be done and that I would've time to make my transfer – she wouldn't or couldn't do nearly anything for me.
I'll say she(AA) uncovered a later on flight for me on An additional airline,which I so appreciated,but she surely could have a lot more enjoyable in working with me.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por traffic aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
My American Good friend acquired tickets on my behalf but I have obtained no facts from you. I haven’t received any “selection” from you — how am I suppose to select up my ticket at Narita airport?
Worst expertise I’ve had in quite a while!!! Holiday turned high priced….just Whenever your prepared to arrive residence to Your loved ones, your have a connect with stating your flight is canceled. Not delayed, not rerouted, just canceled.
A business associate And that i traveled back again from Punta Cana, DR on flight 1629 from a company vacation past Friday (two/five/16) and then on to Dallas via flight 207. Once arriving back into Dallas and retrieving our baggage, we observed a strong odor over the suitcases after which you can on the contents within, the offensive “musty” scent permeated almost everything and on some products it’s doubtful the smell can be taken off.
I am pretty unhappy with the customer service!!! I think it absolutely was more cost-effective to suit your needs To accomplish this to me than to run the flight which i was at first on, because the flight wasn't whole.
LIES. American Airlines has lied to me frequently. My bag did not get there at the airport. I was waiting for an extended period of time at the carousel and no baggage came out for my flight. Nor did any person with the baggage Workplace that experienced a transparent perspective of the carousel occur out to say nothing at all could well be coming. I checked in the Business office and they then said there was NO Rationale why my suitcase shouldn’t have arrived. They had been to send out my suitcase to me at my lodge. At two:24 PM I obtained a cellular phone contact from the recorded concept expressing my bag was picked up and could be delivered inside of 6 several hours. LIE. I known as the delayed baggage variety and was explained to it had been picked up at three PM and could be shipped in just six several hours. LIE. I checked online this evening and it explained it was picked up at three PM and might be sent in 6 hours. LIE.
I'd have not considered I would have stolen goods from our baggage. At this minute I am incredibly upset concerning how your employees with the airport in Cancun went by my luggage and stole 2 credit cards and made use of them. I'm having to hold out to use our accounts due to this For additional then a week. I also been given a connect with yesterday from my city library with regards to a one that known as them to ask me if I'd misplaced things.
On Oct twentieth of the year I had the unfortunate chance to fly American Airways from Myrtle Beach to Jackson with the ultimate leg staying from Washington the Jackson. This was an eight pm flight (AA3879) which should have been a peaceful and to some degree relaxing flight At the moment of evening but was became pure distress by a impolite and unhelpful attendant. I didn’t get her title due to the fact her tag was turned backward but given that she was the only real attendant over the plane her identification shouldn’t be also not easy to sort out. As I write this I notice the futility of my grievance since I will arrive off sounding like a disgruntled passenger who exaggerates a story to generate a degree. Be that as it may well, I'll show you what occurred understanding which the fellow sitting down next to me as well as women over the aisle can confirm what I say. The two females throughout the aisle perform with me and as we deplaned manufactured the comment that “she undoubtedly experienced it in to suit your needs”. I handle a Distinctive investigations unit for an insurance company. We experienced gone to Myrtle Seaside for the seminar and had to return as a result of Washington. Our flight wasn't whole but was in all probability 80 to 85 p.c of capability. I'd the aisle seat of 10C. My seatmate was a pleasant young guy that I'd personally describe as sturdy. He was all over 5 foot nine inches and weighed 350# or so. He did all he could to confine himself to his Room allowed but some things just don’t work. The middle armrest not simply wouldn't occur down but couldn't even be witnessed because it was halfway of his appropriate shoulder. Though I'm not significant, I'd to sit at an not comfortable angle to suit while in the seat for the reason that his right aspect might have been guiding my still left shoulder if I attempted to sit Usually in the seat. My system was to be sure the aircraft experienced boarded so as not to get somebody else’s seat after which you can move to a more comfy seat. I'd my eye within the window seat two rows up which was an exit row. A smallish Girl sat while in the aisle seat and we would have all been cozy. Here is the place factors collapse. As I had been looking ahead to the doorways to close I was on the lookout up the aisle and noticed the attendant go around to Stacy Pickering, our state auditor who I took place to find out, and say a little something to him and motion to an empty row a number of rows at the rear of him. He thanked her and received up to move to the seat the attendant pointed him to. I read the doors near and a few minutes later on the attendant walked to the back again and I asked In case the aircraft was entirely boarded.
we often fly united. usually. just lately, even so, we had the chance to purchase a A great deal lessen fare on the internet as a read this result of american airlines. now i see why it had been lower — purchaser service was atrocious, the web site didn’t get the job done adequately, And that i misplaced out on a fantastic offer.
I am able to’t state that A lot for the airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I got to Denver, the Frontier aircraft to which I had been booked by Orbitz experienced remaining And that i missed my flight.
We are already Repeated flyer clients for over 30 a long time, and on the list of attractions for us to continue with the services tend to be the perks you present to us and the good service We've often experienced in so many journeys with AA. On Jan 29 2015, I named AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria helped me with all the paper perform and I did purchase all the extra expenses with my Metropolis Credit Card foe my spouse and myself and Ana Maria told me that I will obtain confirmation on my e mail, and gave me about the telephone our two locator documents. Effectively, today when I identified as all over again simply because we didn't get the data on my e mail, we have been educated to our shock that only my husband experienced reservation and there was almost nothing on history for myself!
The crew members had been essentially the most non caring I've ever been on a flight with. It reminded me off my days within the lodge company after we had union and non union teams. I will never fly American once again I I need to go west I'll drive.